Shipping Policy
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Shipping Times - We aim to dispatch all orders within 1 business days of receiving payment. Delivery times will vary depending on your location and the shipping method selected at checkout.
- Shipping Cost
Orders below $99.00 - Standard $8.99
Orders above $99.00 - Standard
Free
We ship to most postcodes in Australia. If we cannot fulfil your order due to your postcode, you will receive an email for a credit note or refund.
3. Shipping Methods - We offer a range of shipping methods, including standard contactless shipping and express shipping. Standard shipping typically takes 3-7 business days to arrive, while express shipping typically takes 1-3 business days to arrive. Please note that delivery times are estimates only and we cannot guarantee delivery by a specific date.
4. Order Tracking - We will provide a tracking number for your order once it has been dispatched. You can use this tracking number to track your order online via our website or the shipping provider's website.
5. International Shipping - We currently only offer shipping within Australia.
6. Damaged or Lost Goods In the event that your order is damaged or lost during shipping, please contact us as soon as possible. We will work with you to resolve the issue and either refund or replace the item.
7. Change of Address - Please ensure that the shipping address provided at checkout is correct. If you need to change your shipping address after your order has been placed, please contact us as soon as possible. We cannot guarantee that we will be able to update the shipping address before the order is dispatched.
8. Returns and Refunds - Please refer to our Returns and Refunds policy for information on returning items for a refund or exchange. Shipping costs for returns are the responsibility of the customer, unless the item is faulty or damaged.
By placing an order with us, you agree to these shipping policies.