Please contact us straight away after ordering, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

We use all AU Post, and local courier partners.

Your tracking number will show on shipping confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Orders are processed and sent within 1 to 5 business days. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery.

LaLaLull uses 100% platinum silicone in our products, without any fillers, by-products or contaminants. To ensure the highest level of safety, we insist on meeting and exceeding the US safety standards as established in the CPSIA and FDA and LFGB certified, the strictest certification process around the globe.

Gentle. Avoid abrasive sponges and soaps for cleaning

Handwash. Wash with warm soapy water

Dishwasher Safe. Wash in the dishwasher (top rack only)

Dish Soaps. Use unscented, unflavored, and non-oily soaps to avoid soapy taste after washing

Due to the natural characteristics of silicone, highly pigmented foods may sometimes cause discoloration on silicone, such as carrot or many other orange foods. This is because natural silicone has a high level of stickiness, making it sensitive to stains, odors, and dust and difficult to clean. However, the use and condition of the product will not be affected.

UV Treated Silicones are more stick and stain resistant and less likely for food to stain. But there are still chances that they can get stained with certain stubborn food stains. To avoid staining, we recommend cleaning the product immediately after each use. 

To remove stubborn stains, we recommend putting the product in clean boiling water at 100°C with lemon or with white vinegar and baking soda using the ratio of 1 : 2 for several hours, then scrub with a gentle cleaning sponge. Rinse thoroughly and air dry. If the stains persist, simply repeat the procedures and let the products to soak longer.